旅游管理New Zealand Certificate in Tourism (Level 4) (Operations)
- 学费：NZ $9,600 for the entire...
- 授课校区：Otago Polytechnic
Adventurous, friendly and enthusiastic? Enjoy meeting new people and keen to travel?
Embark on a career in the tourism industry and the world is your oyster!
New Zealand is a world-class tourist destination and tourism is one of this country’s leading industries. It is vitally important to our economy and there are numerous employment opportunities for qualified individuals both within New Zealand and overseas.
This exciting, hands-on Certificate will give you the skills to provide a quality visitor experience through your in-depth knowledge of New Zealand tourism destinations. You will also be able to implement customer service and information advice and contribute to the overall effectiveness of a tourism business.
Graduates of this qualification will be able to work in a variety of roles in the tourism industry, in areas such as customer service and sales, and in frontline, attraction and activity positions.
During this programme, you will take part in a series of local industry visits and will organise a trade show.
This qualification is taught using real-life scenarios and you will benefit from the expertise and guidance of our industry-experienced, qualified teaching staff.
You will study:
This Certificate is a 60-credit qualification, made up of two 30-credit courses, Tourist Experience and Tourism Professional.
During the Tourism Experience course you will acquire the skills and gain the knowledge to assist tourists in experiencing New Zealand’s diverse tourism regions, attractions and activities. You will also experience destinations first-hand on various field trips, as well as sampling tourism products such as accommodation, transportation, activities and attractions.
During the Tourism Professional course you will gain the skills and attributes to become competent with workplace practices in New Zealand tourism enterprises. This includes demonstrating communication skills and applying customer service strategies, relevant New Zealand legislation and the application of core M¯aori values in a business context. This course also includes a career session on how to prepare your CV and an overview of interview skills.
Further study options:
Expand your employment potential by studying our New Zealand Diploma in Tourism and Travel (Level 5). Alternatively, you could consider studying one of our other business qualifications such as the Bachelor of Applied Management.
You must be at least 17 years old.
You must hold NCEA Level 2 OR have relevant work experience in retail/sales/hospitality or any customer service-related industry.
If English is not your first language, you must also demonstrate English language skills equivalent to an IELTS overall band score (academic) of 5.5, with no band score less than 5.0.
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